Whether it’s a complex group trip or a simple hotel booking, Avocet Travel Management offers highly competitive prices, attention to detail and impeccable service to ensure you receive the best possible value in a package tailored to your individual requirements.

Cost saving with no compromise on quality

Through access to a full range of booking content, we can provide all the travel and accommodation options available. We can also negotiate the best route deals and hotel rates, suited to your travel needs. You can also benefit from the negotiated nett fares provided through our membership of the Advantage Travel Partnership.

Save time

Whether a simple or a complex itinerary, we work around your needs and save you time by narrowing travel options in an easily comparable format.

Customer first

Every customer has a dedicated account manager, or Travel Partner, whose priority is to listen and understand your needs and wants at any time. As we are not target-driven, we can spend as much time as needed on your requests, and invest in building a healthy relationship with you. You should always feel comfortable about contacting us at any time, and we will meet with you on a regular basis to discuss possible changes in requirements face to face, and to ensure that the quality of our service is maintained.

Expertise

Our Travel Partners are well travelled and have been in the industry for many years (minimum 5 years). They use their expertise to handle every aspect of your trip, and to ensure that your trips are hassle-free, pleasant and cost-efficient.

Human contact

Be it during or outside office hours, your queries are always answered by one of our Travel Partners. You will never receive an automated reply and all amendments/issues will be dealt with promptly in person.

Timely response

We respond to you in a timely manner. In the event of us not having a prompt solution/reply to your queries, we will inform you immediately.

Clear and unbiased information

As we are not aligned to any supplier in the industry, we offer you impartial travel advice, and we will do this using consistent and jargon-free language.

Knowledge review

We are always updating our knowledge on the best practices in the industry. We follow changes in our suppliers’ rules and regulations, and are always ready to adapt and adopt new ways of doing things.

Corporate Social

Responsibility Avocet Travel Management recognises that SMEs account for a significant part of the British economy. As a result, small businesses have great potential to make a positive impact in their communities through social responsibility and philanthropy.

 

To add value to our community, Avocet and its Partners support voluntary organisations by:

Fundraising for global causes

Neil and a group of travel agents completed the 20-mile “10 Tor Challenge” across Dartmoor, raising £2,688 for Cancer Research UK in the process. In a previous challenge, they raised £3,665 for the same charity by walking 17 miles around London to visit all the locations on a Monopoly board.

Supporting local community projects

Avocet is a proud sponsor of Gatwick Albion Football Club, a youth football team based in Horley, Surrey, providing the team with their kit and sponsoring their annual awards evening.

Preserving the nation’s industrial heritage

Railways play an important part of our business but did you know that some people spend their time restoring, fixing and running old vintage steam and diesel locomotives?

One such organisation is the Deltic Preservation Society whose aims are to preserve the iconic 1960’s designed Deltic diesel locomotive.

One of their locomotives was in need of a repaint so Avocet Travel Management stepped in to their aid and paid for D9009 “Alycidon” to be repainted. She can be seen around the country on both the mainline and preserved railways showing off her shiny blue coat of paint.

Careers at Avocet

Moving jobs, changing your career direction or even starting your own business is one of the hardest things you will do. Ensuring you are protected is paramount, the worry of getting it right is enormous and what help will you be given?

These are the very reasons why Avocet Travel Management has developed its Partners Programme to help you make the right choices.

Our Partners Programme is aimed at existing travel agents, or agents who want to start up their own agencies – big or small we are here to help.

Peace of mind is an essential factor in your decision to move, so Avocet Travel Management has become a member of the Advantage Travel Partnership. This gives us autonomy within the industry, but the financial backing to protect you and your clients to the highest levels possible.

Add to this ABTA protection, and both you and your clients are financially protected giving them (and you) total confidence in what we do.

We will never tell you how to run your business, will never say don’t use a particular supplier or tell you to do things in a certain way… but we will make suggestions and freely give advice. It’s up to you how you use it.

It’s all about you and what we can do to help you achieve your personal goals. To find out more, please take a look at one of our prospectuses:

  • Leisure Prospectus
  • Business Travel Prospectus

and then give us a call for an informal, confidential chat on how we can collectively progress. We have a saying: “No one of us is as smart as all of us.”

I really am looking forward to your call.